We are unable to recognize who owns the parcel. In this case, we reserve the right either to refuse the package, and the parcel is then returned to the sender, or to take the delivery and wait 60 days, in the hope of its owner to claim it
Articles in this section
- How long do you store the parcels?
- What happens if you have to pay customs duties on delivery in our warehouses?
- Why do we refuse to receive a parcel?
- Are the delays longer when my parcels are delivered to my ColisExpat addresses in Spain, Germany, Italy and Delware?
- How long does it take for ColisExpat to register your parcels received in our warehouses?
- Can I place an order with a name other than mine?
- How do you know that the parcel which has arrived at your premises belongs to me?
- What happens if the reference to the addressee is not included in the delivery address?
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