What should I do if the package is damaged upon delivery?

At the time of delivery, check the condition of the package and its contents in the presence of the deliveryman or the depository and sign the delivery note only if you have entered your reservations.
Specify the type of damage suffered (breakage, tearing, deep scratches, deformation, humidity ...)
Contact our customer service as soon as possible so that it can open an inquiry with the distributor.

We have a 7-day delay after the delivery to forward your claim to the delivery company.
Remember to keep your package and take pictures of the package received (closed and open) and damaged products.